top of page

Contact

Questions about an order? Drop us a message below and we'll do our best to get back to you as quickly as we can. Remember, all custom controller orders are made on demand. Many of our licensed products are Pre-Order items which means they wont be ready to ship immediately. These items typically have an estimated shipping window in the description. 

Let's
Chat

PLEASE NOTE: Once a package has left our warehouse, we cannot help you 

track it or retrieve it. Packages stuck in customs internationally are the responsibility of the buyer. We cannot provide any further information on these shipments and will not respond to inquiries related to them. 

general inquiry

Question about your order? We'll do our best to answer. Please note we cannot answer messages regarding location of a package in transit. Responses may take up to a week during busier times of year.

change of address

Have you moved since placing your order? Fill out the form below and we'll update your shipping address for you.

CptnAlexDesignsLogoWhite.png

Shipping & Return Policy

628 8th Street, Clermont FL 34711

CptnAlex Designs is the industry leader in custom artist designed video game controllers.

This site and business is owned and operated by Comic Controllers, LLC dba CptnAlex or CptnAlex Designs.

© 2025 CptnAlex Designs.© 2025 Comic Controllers. All Rights reserved.

bottom of page