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Contact
Questions about an order? Drop us a message below and we'll do our best to get back to you as quickly as we can. Remember, all custom controller orders are made on demand. Many of our licensed products are Pre-Order items which means they wont be ready to ship immediately. These items typically have an estimated shipping window in the description.
Trying to find out the status of your pre-order product?
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PLEASE NOTE: Once a package has left our warehouse, we cannot help you
track it or retrieve it. Packages stuck in customs internationally are the responsibility of the buyer.
We cannot provide any further information on these shipments and will not respond to inquiries related to them.
General Contact
Need help with an order? Please send us an email. Please make sure you include your order number alongside any photos you may have of your issues. Your can email us directly at
While we try and respond to all inquiries promptly, we get a lot of inquiries and it may take us up to one week to respond. Thank you for your patience!